With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
- First name
- Postal address
- Postcode (Zip code)
- E-mail address
- Telephone/fax number
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.
Forms and interactivity:
Your personal information is collected through forms, namely :
- Website registration form
- Order form
We use the information collected in this way for the following purposes:
- Order tracking
- Information / Promotional offers
- Contacting us
Your information is also collected through the interactivity that may be established between you and our website in the following ways:
- Comments
We use the information collected in this way for the following purposes:
- Information or promotional offers
- Contacting us
Right of objection and withdrawal
We undertake to offer you the right to object to and withdraw your personal information.
The right to object means that Internet users may refuse to allow their personal information to be used for certain purposes mentioned at the time of collection.
The right of withdrawal means that Internet users may request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, you may:
Right of access
We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or delete information concerning them.
This right may be exercised by
E-mail: contact@heeya.ca
Telephone number: 15145651024
Security
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL protocol
- Computer backup
- Login / password
- Firewall
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
Legislation
We are committed to complying with the legislative provisions set out in the Privacy Act in force in Canada.